Conflict Resolution

Delinquency and violence are symptoms of a juvenile’s inability to handle conflict constructively. By teaching young people how to manage conflict, conflict resolution education can reduce juvenile violence in juvenile facilities, schools, and communities, while providing lifelong decision making skills. CARE’s program also combat chronic truancy and reduce the number of suspensions and disciplinary referrals. Reducing staff time spent on discipline and enhancing the self-esteem of participants are additional benefits. Conflict resolution education teaches the skills needed to engage in creative problem solving. Parties of disputes learn to identify their interests, express their views, and seek mutually acceptable solutions. CARE’s program is mostly effective when we involve the families, schools, police and community. If we can only integrate our program into the institutional management practices and the educational curriculum, and are linked to family and community mediation initiatives, we would have less violence.

All too often, small incidents and minor disagreements can lead to serious violence among youth. Unfortunately, many youth believe that when a conflict or disagreement arises, they have no choice but to resort to violence. While conflicts and disagreements are an inevitable part of life, they do not have to lead to violence.

CARE ‘s Conflict Resolution instructors are licensed and certified with years of experience.

Conflict Resolution Training Outline
  • Set the stage. Agree to try to work together to find a solution peacefully, and establish ground.
  • Gather perspectives. Each person describes the dispute from his or her perspective, without interruption.
  • Find common interests. Establish which facts and issues all participants agree on and determine why different issues are important to each person. Identify common interests, which can be as simple as a mutual desire to resolve the problem without resorting to violence or a shared need to save face.
  • Create options. Take time for each youth to brainstorm about possible solutions to the problem. Come up with a list of options without immediately judging them or feeling committed to them. Try to think of solutions where both people gain something-think win win!
  • Evaluate options. After a number of options are suggested, each youth discusses his or her feelings about each of the proposed solutions. Participants will negotiate and often will need to compromise in order to reach a conclusion that is acceptable to both. They may need to agree to disagree about some issues to reach an understanding.
  • Create an agreement. The youth involved explicitly state their agreement and may even want to write it down. If necessary, they set up a time to check back to see how the agreement is working. When youth use such an approach to resolve conflicts and disagreements, they often find that conflicts don’t have to be avoided, nor do they necessarily lead to violence. Conflict can actually be a positive force in their lives; it can provide youth with an opportunity to take a close look at themselves and their attitudes and beliefs. If resolved positively, conflicts can actually help strengthen relationships and build greater understanding.


  • Mentoring and Tutoring Services

    Through mentoring, youth are exposed to a positive role model and become involved in structured activities and projects. Self-esteem is strengthened, and individuals create new learning experiences. One-on-one and group tutoring improve academic performance, provide Learning opportunities and academic assessments, and help with pre- and post-academic tests.

  • Behavioral & Anger Management

    Anger is a natural human emotion, and there are valid reasons to get mad like feeling hurt or experiencing frustration, but uncontrolled anger can be a problem for personal relationships and for your well-being. CARE has tools you can learn to help you keep your anger in check.

  • Conflict Resolution

    Learning alternative conflict strategies and practicing techniques for managing negative emotions is important in understanding the conflict cycle (beliefs-conflict-response-consequences)

  • Life Skills Training

    Reach full potential through a positive approach by creating realistic goals, developing social and coping skills, realizing self-image, exercising self-improvement, and making the right decisions.

  • Personal Responsibility Training

    Create and manage change … Performance coaching for individuals and organizations help overcome barriers and develop life skills that will improve behaviors, anger management and outlook towards community, diversity and being human.

  • Parent/Family Mentoring & Coaching

    Training essential skills is important for parents in managing households and finances. Good coaching will help incorporate new techniques to better living and provide parents with skills for effective communication and conflict prevention, intervention and resolution within their families.

  • Family Preservation Training

    Parents need to take a view of themselves as individuals and their role as a parent. The right tools will enable families to live effectively in their homes and in their communities

  • Group and Individual Therapy / Family Counselling

    Our counseling programs are designed to promote healthy relationships and improve the overall well-being of our clients. We believe in affordable, quality mental health counseling services and are commitment to developing innovative programs for the community.

  • Case Management & Referral Services

    Case Management Services a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes and not limited to securing financial benefits, health and mental health care.

  • Staff Development Training (TEAM BUILDING)

    For a group to work better together, members must learn to establish team objectives and effective Communication & listening skills. A team understands trust and commitment, recognizes and appreciates contributions, and utilizes the diversity of its members’ roles and responsibilities. Working together, they excel at problem solving and decision-making.